防不胜防,还是被Namecheap坑了一把

自从开始接触域名后,一直有心无心的会去买一些喜欢的域名。就这样买着买着也了解并使用了一些的域名服务商,比如 NamesiloNamecheap, Cloudflare (是的,就是那个全球最大的CDN供应商), Internetbs

其实了解Namecheap的原因很奇怪,一开始使用Namecheap其实是为了使用他的DNS解析服务。为了给寄存在Namesilo中的域名找一个好看点好用点的DNS解析,我注册了Namecheap的账号(不得不吐槽一下,Namesilo的界面是真的丑啊,是没钱找美工吗→_→)。在注册了账号后,我大部分的网址解析也都转移到了Namecheap下。不过这说起来也都是一年之前的事了,后来在发掘Clouflare这个全球免费的CND服务商后,域名的解析也就都全部托管给CF了。不过即使我不用Namecheap的服务了,但在他们家依然注册并托管着两个域名,一个是 wth.pw(曾经作为博客的域名使用,后来更换为moskic.com后便一直闲置),另一个便是被坑了一把的 430.ch(一直作为自己的Office365后缀使用)。

在7月31号的时候,我收到了一封来自 “Namecheap Renewals” 的 “Moskic, you’ve got 15 days to renew your domain” 的邮件。我本没太注意,因为我一向有着在过期前一个星期前续费的习惯。结果坑就坑在了这个邮件里提到了

NOTE: All .ch, .fr, .li, .es, .com.es, .nom.es, .org.es, .pe, .com.pe, .net.pe, .nom.pe, .org.pe, .sg, and .com.sg domains must be renewed no later than 12 days prior to expiration.

.ch的域名竟然要在过期前的12天续费???因为以前从来接触过.ch的域名,并不知道有这么一项规定。后来我查了一下,发现即使是要提前续费,但这几乎是所有支持.ch后缀的注册商中要求续费最早的了,要知道Internetbs只需要提前2天续费就可以了。Namecheap的这12天提前续费让我措不及防,因为等我意识过来的时候已经少于12天了,当时我就立马找Namecheap的Live support的联系。说是在线客服,但是这速度却跟没了气一样,回一句话要十分钟,感情你这一句话是翻字典打出来的吗?但好在说帮我看看有没有解决方案:

We will try to renew your domain name manually with our upstream provider, but we cannot guarantee the success.

Our team will monitor the status of your domain name and notify you once we have any news.

Thank you for your patience!

结果第二天一早就收到了邮件,不过内容倒是蛮硬核的:

Thank you for your patience.

To our regret, your 430.ch domain is now in the redemption state. In order to re-instate it in this phase, there is a $200 fee plus regular $16.98 to renew.

As $16.98 was debited from your namechepa account balance, we have refunded $16.98 back to your account funds and now you have $20 on your Namecheap balance.

Thus, in order for us to proceed with the restoration of your domaoin name from the redemption state, please add $196.98 by following this guide: https://www.namecheap.com/support/knowledgebase/article.aspx/232/7/how-can-i-add-funds-to-my-namecheap-account .

If you are going to have this domain restored, please prefund your account with the required amount ($196.98) and let us know. We will then manually process your request.

We are looking forward to hearing from you.

大致是意思:“ 想续费这个域名?先掏出200刀的手续费噢。”

我当时就差点笑场,这不是典型的趁你病要你命吗?我当时就回复了邮件并表达了自己的不满:

I don't know where it come from but a $200 fee is redicious.

This domain name is of little value to me, but 200 fee really showed me the value of this domain name.

If this is the end result, I can only say I can't accept it. I choose to give up this domain name and leave it to outhers who like to pay that 200 dollars.

Also return $20 in my balance back to my paypal account please.

大致意思:“200刀别想了,不行的话顺便把余额退我”

很快也收到了来自Namecheap的回复

Thank you for getting back to us with your reply.

We cannot but agree that the redemption fee is very high. The pricing we set for our customers highly depends on our agreements with the respective TLD Registries. We work with very slim profit margins, so there is not much we can do to waive it, unfortunately. We highly recommend that you take all possible precautions in order not to miss the expiration of your domain.

If you do not want to pay the fee, you may wait until it is released by the Registry into the public pool (normally, domains get released in about 80-120 days after the expiration) or backorder your domain using any backordering service.

As for your deposit, we would like to inform you that the amount of $20 has been refunded to you. The money should be available on your PayPal account balance shortly.

Please let us know if we can be of any further assistance.

大致意思:“不是我们定的价格哦,我们觉得价格也高,但是不掏钱是没有办法的。”

其实从信件中也可以看出其实Namecheap的权限其实很低,他们并不是直接的供应商而是代理商,做任何的调整还要和上级进行沟通咨询。可能是为了保证资金的周转,需要比别家提前很长时间进行续费操作。这种商家对于消费者无疑是一种噩梦,乱收费的行为更是无法理喻。

在知道这些消息后,我对所有任然寄存在Namecheap下的域名(wth.pw,430.ch)进行了紧急停止解析,并在Internetbs购买了430.li作为替换域名。在更改office365的域名解析至新域名后,430.ch已不再托管任何服务。

Namecheap也永远进入我的黑名单

Last modification:August 12th, 2019 at 09:04 am
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